Our services

At HeavyKen, our relationship with customers does not end after delivery. We provide continuous technical support, spare parts supply, and professional service to ensure every machine delivers long-term value.

1. Global Technical Support

At HeavyKen, we provide professional technical support to help customers operate and maintain their mini skid steer loaders efficiently.

✅ Remote troubleshooting

✅ Operation guidance

✅ Maintenance advice

✅ Hydraulic system support

✅ Engine troubleshooting

2. Warranty Service

12-Month Warranty Protection & 15-Month Extended Warranty for Selected Components, Every HeavyKen machine comes with reliable warranty protection. We stand behind the quality of our products and provide support throughout the warranty period.

✅ Engine warranty

✅ Hydraulic system warranty

✅ Electrical components warranty

✅ Structural components warranty

3. Spare Parts Supply

Long-Term Spare Parts Availability, HeavyKen maintains a complete spare parts supply system to ensure customers can keep their machines working with minimum downtime.

✅ Engine parts

✅ Hydraulic components

✅ Filters

✅ Electrical parts

✅ Track components

✅ Wear parts

✅ Attachments parts

4. Pre-Sales Consultation

Professional Equipment Selection, Our team helps customers choose the right machine configuration based on their working conditions.

Engine option

Hydraulic configuration

Attachments

5. Attachment Solutions

One Machine, Multiple Solutions. With a wide range of attachments, HeavyKen mini skid steer loaders can handle different applications with one compact machine.

✅ Bucket

✅ Grapple bucket

✅ Forks

✅ Auger

✅ Trencher

✅ Hydraulic breaker

✅ Harley rake

✅ Stump grinder

6. Operator Training

Operator Training & Machine Guidance.We provide operation videos and guidance to help customers quickly understand machine operation and maintenance.

Machine operation

Attachment connection

Daily inspection

Maintenance schedule

Safety operation

7. Customization Service

OEM & Custom Solutions. As a professional mini skid steer manufacturer, HeavyKen provides flexible customization services for dealers and distributors.

✅ Logo customization

✅ Color customization

✅ Attachment packages

✅ Hydraulic configuration

✅ Product improvement suggestions

8. Dealer Support

Dealer & Distributor Support. HeavyKen supports global partners with professional resources to grow their compact equipment business.

✅ Product training

✅ Marketing materials

✅ Technical documents

✅ Spare parts support

✅ Dealer pricing